Haven Privacy Policy

This privacy policy discloses the privacy practices for the GetHaven.app website (the “Site”), and the Haven mobile application (the “App”). This privacy policy applies solely to information collected by the Site and the App. It will notify you of the following:

  1. What personally identifiable information is collected from you through the Site and App, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.


The OB1 Company runs infrastructure necessary for the Haven App to function.

Because of this infrastructure and services (such as search) we’re able to gain some information about Haven users such as IP addresses, Node IDs, public payment address information, and other details (“Usage Data”). OB1 doesn’t track this information once you leave the Site or App. After collecting and retaining it for a short period for debugging and preventing abuse of infrastructure, it’s deleted. We never use Usage Data to attempt to identify users or sell Usage Data.

Fortunately, because the App stores data locally and uses a peer-to-peer network, there is little Usage Data for the OB1 Company to collect even if we did desire to do so.

Information Collection, Use, and Sharing of Website Information

The OB1 Company are the sole owners of the information collected on the Site. We only have access to/collect information that you voluntarily give us via the Site, App or email, or other direct contact from you. We will not sell or rent this information to anyone.

We will use your contact information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than with our service providers as necessary to fulfill your request, e.g. signing up for our newsletter.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Data Storage in the Haven Application

Except as otherwise described in this privacy policy, Haven doesn’t rely on third parties to store your data. Instead, it stores it on the device itself. Your cryptographic keys, the details of your purchases and sales, shipping information (if entered into the app at all), and chat messages are all stored locally on your mobile device.

Messages in the Haven Application

The Haven App uses end-to-end encryption for all chat and order messages, and messages are sent from peers directly to each other on the network. Only the sender and recipient have the ability to decrypt and understand these messages.

Information Collection, Use, and Sharing of Haven application Information

The OB1 Company are the sole owners of the information collected in the Site and App. We only have access to/collect information that you voluntarily give us, including by opting into analytics in the App.

If you opt into sharing analytics within the App, you agree to share the following information with the OB1 Company:

  1. Session information, such as how often you use the App and for how long.
  2. Basic device information; e.g., which type of phone you are using.
  3. The country you are accessing the App from.
  4. Which version of the App you are using.
  5. Which language you have selected.
  6. When you enter checkout for a purchase (no information is collected about what is being purchased).
  7. When you send funds, and which type of payment is used (no details are collected about the payment itself such as addresses or values).
  8. When you create a listing (no information about the listing itself is collected).
  9. Actions taken within Haven, such as tapping on the social feed or how often you make new posts. The content of the actions themselves are never recorded, only the fact that you took the action.

This information is used to further improve the App and OB1 Company’s products and services. We will not sell or rent this information to anyone.


The information you share with us in order to receive support for the App will only be used to research the issue and respond to your inquiry.


We may share aggregated and anonymized demographic information with our partners and advertisers. This information is not linked to any personal information that can identify any individual person.


We partner with another party to provide specific services to users. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. For example, if you sign up to receive emails related to Haven, we would share your email address with our marketing platform, which is currently MailChimp. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.


The Site and App contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites, and that this privacy policy does not apply to the practices of third parties that we do not own or control. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time to time our Site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and email address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Site.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by emailing us at Haven@ob1.io:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.
  • Request that we stop sending you communications regarding Haven.


We take precautions to protect your information. When you submit sensitive information via the Site, your information is protected both online and offline.

Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

Business Transfers

If OB1 Company (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, personally identifiable information that we’ve retained could be one of the assets transferred to or acquired by a third party.

More information

For more information about our privacy practices, visit our blog, which discusses these issues in detail.


Our Privacy Policy may change from time to time and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via email.

EU Users If you are located in the European Economic Area, you may have certain rights with respect to this data, including the right of access, rectification, erasure, restriction of processing, objection to processing, and portability. You may contact us about these, or simply request us to stop using and delete the data we’ve collected, at any time by contacting Haven@ob1.io.

Please note that the Site and App are hosted and operated in the United States (“U.S.”) through OB1 Company and its service providers, and if you do not reside in the U.S., laws in the U.S. may differ from the laws where you reside. By using the Site or the App, you acknowledge that any personally identifiable information about you, regardless of whether provided by you or obtained by other means, is being provided to Company in the U.S. and will be hosted on U.S. servers, and you authorize Company to transfer, store and process your information to and in the U.S., and possibly other countries.

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